Dear Valued Toyota Family
Member:
Everyone here at Toyota of Glendale wishes to
thank you for your patience and understanding in regards to the recent
events which may or may not have affected your Toyota vehicle. We value
our long term relationship with all of our customers and look forward to
helping you in every way possible.
We will work
diligently to address and resolve all of your concerns. With
that said; we are happy to inform you that Toyota Motor Sales has
announced that they have a permanent fix for the "Sticky Pedal"
recall. Toyota Motor Sales has also informed us that affected
vehicle owners should begin receiving notification letters beginning
next week. We encourage you to make your appointment at your
convenience.
In order to accommodate your needs we will be
extending our hours to reduce the inconvenience to our valued customers
who have been affected by this recall. Currently our existing Service
Department Hours are 7:00 AM to 10:00 PM Monday through Friday and
Saturday 7:00 AM to 5:00 PM.
Extended Service and
Parts Hours:
o Monday -
Friday 7:00AM to 10:00PM
o Saturday
8:00 to 5:00
Special Appointment Center-
o Dedicated Toll-Free Number - (877) 583-0046
Book Appointment On-Line-
o Please click
HERE to book your Appointment
Your needs are our primary concern and
Toyota of Glendale pledges to accommodate all existing drivers of
affected vehicles as our #1 primary objective!!
We welcome all
Toyota owners whether or not you have had previous service history with
us and promise to work quickly and thoroughly to address all your
concerns.
Toyota has over 50 Years of history providing it's
customers with reliable, dependable, and quality vehicles. Everyone here
at Toyota of Glendale has the same goal of getting Toyota drivers back
in their vehicle with the confidence. Follow this link www.toyota.com/recall
to view the latest press release and see the latest Q &
A.
Sincerely,
Carlos Pena
Service Manager
Toyota of
Glendale